Privacy Policy

Privacy Notice General Data Protection Regulation (GDPR)

What this Privacy Notice covers:

We are committed to protecting your personal information. In this notice, references to ‘we’, ‘us’ or ‘our’ mean Anglo Continental Jewellery. This notice explains how we collect and use information about yourselves.

‍

Who we are:

We are Manufacturing Jewellers and precious gem suppliers based in London, United Kingdom.

‍

Information we gather:

We collect your information in the form of your name(s), address and contact details and store it on our database and paper files.

‍

This information is collected from:‍

1. E-mail, post and mail correspondence with Anglo Continental Jewellery;
2. Contact via phone;
3. In-person contacts with company employees;
4. Information we receive from external third parties, where relevant.

‍

We will use your information to:

1. Administer and despatch enquiries and orders;
2. Maintain relevant contact, including, but not limited to providing information about quotations and/or invoices for work and/or items of fine jewellery;
3. Communicate with you by phone, post or email;
4. Maintain the accuracy of your information and communicate with you for any other reasons relating to your requirements.

‍

What is the legal basis of processing your data?

The legal basis of processing your data is ‘legitimate interest’, where processing is required for maintaining contact with customers.

‍

Who will have access to the information?

When you make a purchase or attempt to make a purchase through this website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card number), email address, and phone number. We will not share your information with third parties. We may outsource our IT services to reputable third parties, including for the purpose of ensuring the security of data. We have data protection compliant agreements in place with all such service providers, so they would only use information according to our instructions. We take reasonable organisational and technical measures to protect your information against unauthorised access, modification or misuse.

‍

How long will we keep your information?

In the absence of any legal requirements, your personal data will be retained for as long as necessary for the purposes listed above. This means your data will be deleted if you withdraw consent or the data is no longer required or inaccurate. We will hold your information for a period which is deemed reasonable. You have the right to:

1. Keep us updated;
2. Request a copy of the personal information we hold about you. For security reasons, we require two pieces of approved identification. Please submit your request to the contact details shown at the end of this notice. We will respond within 28 days of receipt of your request and two pieces of confirmed ID. Please provide as much information as possible about the nature of any previous contact with us to help us locate your records. This request is free of charge unless the request is manifestly unfounded or excessive;
3. Have any inaccuracies in your data corrected. If you would like us to update the details we hold about you, please contact us;
4. Request that we delete your personal data, so it is erased from our records.

‍

Additionally:
When you visit www.acfinejewels.co.uk we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We use the Information that we collect generally to respond to enquiries or fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may screen orders for potential risk or fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

We use webflow.com to power our online store--you can read more about how webflow.com uses your information here: https://www.webflow.com/legal/privacy. 

We may also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Information here: https://www.google.com/intl/en/policies/privacy/.

If required by legal authorities within the UK, we may also share your personal information to comply with applicable laws and regulations, to respond to lawful requests for information we receive, or to otherwise protect our rights.

Finally, we may use your information to provide marketing communications about Anglo Continental Jewellery products and services that we believe may be of interest. You can opt out by letting us know at any time that you do not wish to receive such information:  Contact Us

‍

Changes:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Enquiries:‍

For more information about our privacy practices or if you have any questions: Contact us

‍